What to do if your name isn’t on the helpdesk users list
If you go to raise a case and your name/email address isn’t on the list, you can raise a case choosing another user and just mention in the case that your name isn’t on the list and what your name/email address is and one of our technicians will add you on to the list.
How to raise an ICT support case
Please click on this link to view our YouTube video tutorial.
Connecting laptop to school network using AnyConnect pre-boot
Guide to show users how to connect to school networks using domain connected laptops and desktops using Cisco AnyConnect VPN with Pre-boot authentication.
GDPR Breaches – e-mail CC and BCC
Around 80% of all GDPR data breaches occur because of incorrect usage of CC and BCC in e-mails. Below are some video guides of how to use CC and BCC in GMail, O365 Mail and LGfL StaffMail; Read more >>
How to end a Microsoft Teams Meeting
Video guide showing how to properly end a Microsoft Teams meeting.
How to Opt in/out of LGfL mail notifications
Quick video to show how to Opt in or out of the spam and service update notification emails.
How to log on as a local user
Video guide showing how to login to a domain connected laptop as the local ‘teacher’ user.
GDPR considerations before web meetings
Prevent unnecessary GDPR breaches – make sure you watch the video below before joining in with web meetings.
Introduction to Teams in Office 365 / Microsoft 365
The video below is an overview of the functions within Teams from Office 365.
No file transfer in Freedom2Roam
Below is a video which will show a couple of points about the usage of files within LGfL’s F2R facility. The same is true for printing – you will be unable to print documents from the school computer to your home PC and vice versa.
