Logging ICT Support Issues – Helpdesk tips

We would like to encourage all staff to raise ICT support cases via the school’s online ICT support helpdesk*. Our online helpdesk is the most efficient method of communicating ICT support issues to our team. The main benefits of using the helpdesk are; Read more >>

Homepages – Staff and Pupil

Each school has two bespoke internet homepages – one for Staff and the other for Pupils.  Each page has a link to the school website, a Google Safe Search searchbar and a number of hyperlinks to various online website resources specific to each school.

The hyperlink grid underneath the search bar can be customised.  If you require any links to be added or removed, please raise a support case detailing which sites you want added or removed and whether they are to be added to the pupil page, staff page or both pages.  We will confirm these changes with the ICT lead at the school and get the changes underway.

Flash in Google Chrome

You will no doubt be aware that Google Chrome no longer allows Flash content on websites to operate without some significant intervention. We’ve been advising for a while now that any sites you visit with Flash content should be viewed in Internet Explorer. We anticipate that Flash will soon be phased out and this problem will go away by itself but in the meantime, see the info below to give you a brief explanation of why Flash has been blocked on Google Chrome. Read more >>