Browsing articles from "April, 2022"
What to do if your name isn’t on the helpdesk users list
If you go to raise a case and your name/email address isn’t on the list, you can raise a case choosing another user and just mention in the case that your name isn’t on the list and what your name/email address is and one of our technicians will add you on to the list.
How to raise an ICT support case
Please click on this link to view our YouTube video tutorial.